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Business Process Manager

  • Location:

    City of London

  • Sector:

    Change and Transformation

  • Job type:


  • Job functions:

    Senior, SQL

  • Salary:

    £60000 - £75000 per annum + Great benefits

  • Contact:

    Megan Hayler

  • Contact email:

  • Job ref:


  • Published:

    17 days ago

  • Expiry date:


  • Startdate:


Job Title: Business Process Manager

I am currently working with a global aerospace technology leader who are looking for an experienced Business Process Manager to join the team to support as a global process owner. For over 166 years, they have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.

You will have the opportunity to work on a number of projects globally implementing technology solutions to marine, aerospace, defence, government, emergency services, and more! You will have the opportunity to be a decision - maker in a range of projects, giving recommendations and authorisations throughout the solution development stages, with respects to how these processes will affect the overall global solution. The key focus area of projects will be ERP systems (IFS) and other supporting applications, you will gather business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analyses to express business requirements in terms of target user roles, goals and target improvements.


  • Partner with Business Global Process Owners to sustain and grow processes.

  • Collaborate with other Business Process team members, both functional and technical, to support the full IT lifecycle.

  • Identify, elicit, and document project and process requirements using appropriate modelling technique; analyses requirements, validating effectively with users and other information sources to clarify and eliminate confusion.

  • Define the testing scripts and verification criteria to ensure requirements are met.

  • Maintain documentation and traceability throughout process improvement and automation cycle

  • Use data from a wide range of sources to analyse key themes and identify possible impacts on the business

  • Contribute to the creation of an overall knowledge bank of business processes, standards, and owners.

  • Effective stakeholder engagement to ensure appropriate approvals and implementation routes and ensuring the integrity of data within the knowledge bank

  • Document complex "as is" and "to be" processes; accurately describes the changes required to migrate to the "to be" capability.

  • Contribute to and supports the production of feasibility studies from a technological and organisational perspective (systems, data, and people) and documents findings accurately to support decision making and prioritisation.

  • Explores and develops understanding of external developments or emerging issues and contributes to the evaluation of their potential impact on, or usefulness to the organisation.

  • Interpret business needs to identify appropriate solution, working comfortably at functional, regional, or business unit level.

  • Develop existing applications and contribute to development of new applications, by analysing and identifying areas for modification and improvement.

  • Create and maintain technical and user documentation to a high standard and back up files to ensure instant recovery.

Minimum Requirements

  • Educated to University degree level.

  • Functional and process expert within IT for support, continuous improvement, and project related activities.

  • A minimum of 5 years directly working with and supporting IFS ERP Projects and Environments.

  • Experience identifying business challenges and proposing improvements.

  • Strong analytical and problem solving skills.

  • Willing to travel as needed up to 25%.

  • Excellent communication skills across a global environment.

  • Experience supervising or directing people and other resources to achieve business objectives might prove useful in this role.

  • Technical skills around IFS - Oracle SQL and Report Writing.

Salary: £60,000 - £75,000 + Excellent Benefits

Location: London Hybrid or Remote (Dependent on Location).

If you would like to be considered for the role please click apply or email me directly on

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