Leading and managing investigations into business processes, functions, information flows, data structures and software development processes, using various methodical and consistent techniques
Defining improvements to business processes, whilst evaluating potential solutions based on the impacts across the organisation
Leading, understanding and communicating the bigger picture whilst working to assure that the overall goal is maintained in creation of the product backlog, but also working at a detailed level during sprints and iterations
Influencing, facilitating, and communicating to help provide solutions to real business problems
Eliciting requirements using appropriate techniques
Delivering at pace, using agile methodologies and principles where appropriate
Creating requirements documentation to high standards. Using modelling techniques, considering requirement management and traceability back to source, adherence to business objectives and their fitness for purpose
Assisting decision makers in gathering information to make informed decisions
Helping to quality assure test solutions and products
Actively participating in the Business Analysis community to refine and develop standards and working practices, and to share knowledge
Travelling to other sites will be required
Waterfall/Agile working - familiar with working in and across Waterfall and Agile methods including ability to adapt to a hybrid method. Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Helps the team to decide the best approach. Able to help teams to manage and visualise outcomes, prioritise work to agreed minimum viable product.
Business analysis - investigates problems and analyses options for new and existing services. Works with stakeholders to identify objectives, opportunities, and potential benefits available. Provides a clear and methodical approach to tackle ambiguity at each stage of the change lifecycle.
Business improvement process - able to analyse current services and processes and identify and implement opportunities to optimise these. Helps to evaluate and establish requirements using relevant techniques, such as gap analysis.
Requirements definition and management - responsible for elicitation of requirements and utilising a requirements management tool, preferably Jira. Facilitates setting of business priorities for change initiatives of medium complexity. Manages and implements requests for change to baseline requirements.
Stakeholder relationship management - identifies key stakeholders, tailoring communication to their needs and works with teams to build relationships whilst also meeting user needs. Can challenge working level colleagues and senior stakeholders with opposing views to reach consensus. Understands how to work with stakeholders and contributes to improving these relationships, using evidence to explain decisions made.
User focus - able to use quantitative and qualitative data about users to turn user focus into outcomes.