• London
Job types
  • Permanent
  • Remote Work
  • Education

£55000 - £60000 per annum

  • Senior Business Analyst
  • Mid-level
  • Senior
  • Jira
Job reference


  • Business Analysts (multiple vacancies)
  • Remote working (some travel into London expected from time to time)
  • Up to £60,000 per annum, permanent contract

Where you’ll be working

My client is a University based in London. They are looking for a number of Business Anaylsys to join their IT Services PMO

The Business Analyst is a key member of the IT Services Project Management Office (PMO). The role holder will collaborate with business stakeholders in order to understand the structure, policies, processes and overall operations of the organisation.

The Business Analyst will be responsible for:

  • Gathering, eliciting and documenting high level and detailed requirements.
  • Translating and documenting business needs into Epics and User Stories.
  • Producing and documenting Business Process Modelling (BPM) for ‘As Is’ and ‘To Be’ states.
  • Ensuring understanding of requirements and scope across the Business, Project Team and Project Manager is aligned at all times.


  • Identify key stakeholders in the University and build strong relationships (using face to face / virtual interviews, meetings and workshops) to acquire knowledge and understanding, gain support and co-operation.
  • Assist the business in developing business cases, identifying options, providing all relevant background information and making it unambiguously clear what the final recommendation is, enabling various University governance boards to make an informed decision on project viability.
  • Gather a comprehensive list of requirements mapped back to Business Case objectives by challenging statements and confirming that documentation is an accurate reflection of the stakeholder(s) wishes.
  • Ensure acceptance criteria is agreed, documented, and clearly mapped to individual business requirements to support the overall quality plan for the project.
  • Prioritise all requirements using a recognised prioritisation technique to reach a common understanding with stakeholders on the importance of each requirement to support an agile delivery environment.
  • Change Management of requirements, including baselining, versioning and change request process adherence.
  • Investigate and analyse solution options, producing documented Options Papers that clearly articulate outcomes, challenges, constraints, risks, dependencies, timelines, resource requirements, costs and recommendations.
  • Analyse and document existing business processes (As Is), perform process and requirement gap analysis and document new end-to-end processes (To Be) in conjunction with relevant stakeholders as part of business process redesign activity.
  • Assist with the implementation of new processes, features and tools as required in order to facilitate the transition of a project into a live operational state.
  • Assist with the testing and training of new processes and requirements to ensure ‘To Be’ state is fit for purpose.
  • Adherence to the IT Services PMO Governance framework to ensure all project outputs are produced in line with the documented standards for delivery and done so a timely manner.
  • Engage in personal continuing professional development by maintaining a competent, skilled and up-to-date knowledge of best practice and keeping in touch with impending changes in the law, both within the High Education sector and the wider industry.



  • Proven experience of detailed requirements engineering and prioritisation using suitable tools and an approach in line with business analysis best practice.
  • Demonstrable experience of delivering detailed acceptance criterion, mapped to individual business requirements to ensure quality and delivery of a fit for purpose solution to meet the needs of the business.
  • Demonstrable experience of business process modelling / mapping across current and future project states to ensure business process are captured and documented for successful transition from project to business-as-usual activities.
  • Experience of planning, prioritising and organising both yourself and all resources within the project team to deliver multiple projects simultaneously and at different stages of the project lifecycle.
  • Experience of using initiative and creativity to resolve problems, identifying practical and suitable solutions.
  • Experienced in identifying, comparing, and selecting the appropriate best practice process, tools or delivery methods for use when evaluating suitable project outcomes.
  • Experienced in preparing, running and documenting workshops online and in person.


  • ISEB / BCS Business Analysis qualification and / or extensive experience of business process analysis
  • Advanced MS o365 skills (Teams, SharePoint, Visio, Outlook, Word, Excel etc)


  • Educated to degree level or equivalent.
  • PRINCE2 / Agile Practitioner and have IT Project Management Experience
  • Use of Confluence, JIRA, Asana or equivalent for managing requirement and tasks

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