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Business Analyst - CRM

  • Job reference: 28871
  • Location: City of London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: ERP and CRM Systems, Projects and Programmes
  • Salary: £40000 - £45000 per annum + Package

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Role: Business Analyst

Location: Central London

Salary: £40,000 - £45,000 + Package

Business Analyst required to join a leader in Professional Education and play a key role in an enterprise wide business transformation. As the organisation continue to grow organically, they have a number of large business improvement initiatives and are looking to implement MS Dynamics CRM.

You will be responsible for working closely with the Programme Manager to ensure successful delivery, working closely with the Business and IT to gather and document requirements, write functional and non-functional specs, support User Acceptance Testing and manage stakeholders from all areas of the business.

Ideal candidate:

  • Experience working within Education, Awarding Bodies or a Professional Accreditation Body.
  • Background operating as a Business Analyst is essential
  • Proven track-record delivering MS Dynamics CRM implementations
  • Experience operating in both Agile and Waterfall environment is essential
  • Strong stakeholder management and verbal and written communication skills

This is a rare opportunity to join such an exclusive brand that has a real passion for providing the best in customer service and products.

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