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Business Analyst

Job Description - Senior Business Analyst - FTC (12Months) 60k -70k

LaFosse are excited to be working with one of the largest global insurers who are seeking a Business Analyst on an FTC basis.

You will be working in the AI Business Solutions team which is a newly established team within the AI Engineering function of Global Analytics. The team is responsible for providing business analysis and consulting services to various business units.


  • Document and analyse as-is processes (functional specs and user stories), making recommendations for improvement by mapping to-be business processes that align to our future operating model

  • Work within projects that drive organizational transformations for medium- and large-scale businesses

  • Liaise between the client and a team consisting of SMEs, C-suite executives, Experience Designers, Product Managers, Consultant Developers and QA

  • Coordinate and collaborate with all project stakeholders during workshops.

  • Collaborate with teammates on the analysis and design of complex business applications using the latest technologies

  • Create and review test cases, and coordinate with business stakeholders, end users for user acceptance.

  • Contribute to the design of the on-going solutions and user support required after transition

Skills Required

  • (Preferably analytical/Underwriting/Claims/Operations related)

  • Proven ability to deliver business solutions for strategic projects and programmes, balancing cost, quality and time.

  • Understands industry best practice and standards and applies the right tools and methodologies.

  • Builds and maintains effective relationships with internal and external stakeholders.

  • Have an awareness of suitable KPIS associated with large scale projects.

  • Have a knowledge of reporting / dashboard tools to support the calculation and dissemination of that information.

  • A proven track record of Business Analysis throughout the project lifecycle; from eliciting user requirements that accurately capture user needs in formats tailored to suit the intended audience(s), to procurement, delivery and implementation of successful solutions / services.

  • A sound analytical mind and able to clearly structure and effectively communicate high level and detailed business requirements.

  • Strong business process modelling skills.

  • Master's/Bachelor's degree in Engineering, Business, Mathematics, Statistics, Economics or related discipline OR a minimum of 3 years of experience within the insurance industry.

  • Excellent interpersonal, communication and influencing skills - managing relationships at all levels with business and IT subject matter experts, internal and external stakeholders (such as members of the public and professional partners), and service / product suppliers.

  • The ability to prioritise and manage workloads within tight timescales and budgetary constraints.

  • Experience of mapping out 'as-is' and 'to-be' landscape and undertaking gap analysis.

  • Experience in business change, rationalisation and transformation; Ability to work independently, proactively and with versatility in responding to changing circumstances.

  • An eye for detail, excellent communication skills and be able to interrogate reported information and challenge sources where inconsistencies are found.

Great chance after the FTC to move to a permanent position if desired.