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Business Analyst

  • Location:

    City of London

  • Sector:

    Change and Transformation

  • Job type:


  • Job functions:

    Analyst, Business Analyst

  • Salary:

    £55000 - £65000 per annum + Bonus + Excellent Benefits.

  • Contact:

    Megan Hayler

  • Contact email:

  • Job ref:


  • Published:

    17 days ago

  • Expiry date:


  • Startdate:


Role: Business Analyst

We are currently looking to recruit an experienced Business Analyst to join a leading and reputable global Retail Fashion organisation to optimise the drop-shipping and cross-shipping capabilities of the eCommerce site. There will also be the opportunity to work alongside the internal eCommerce team to optimise consumer experience and product management within the eCommerce platform.

You will work alongside multiple vendors, brands and suppliers with a need for relationship building and strong communication to gather all requirements needed to understand "as-is", analyse the findings from this and present the "to-be" in accordance to streamlining processes between the client and their suppliers, vendors, and multiple brands.


  • Work alongside internal and external stakeholders to optimise delivery processes within drop-shipping and cross-shipping capabilities.

  • Build strong relationships with all stakeholders (Internally and externally), brands, vendors, and suppliers.

  • Understand the "as-is" for all eCommerce delivery processes, eCommerce function, and supplier/ vendor/ brands processes, and develop the "to-be" to optimise these processes.

  • Generate new eCommerce experience ideas, researching and analysing for feasibility and business impact from the ever-changing consumer trends in the digital retail space, taking into consideration the impact these changes will have internally and externally.

  • Collaborate with business stakeholders to determine unmet consumer needs and develop feature/functionality requirements that meet those needs within the eCommerce platform.


  • BA qualification or equivalent (BCS, CBAP, CBATL, etc.).

  • Knowledge of Drop-shipping and Cross-shipping preferable.

  • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

  • Strong written, verbal and collaboration skills.

  • Strong experience and knowledge in business analysis within eCommerce.

  • Exceptional analytical and conceptual thinking skills.

  • Excellent Stakeholder management, with great communication skills at all levels, externally and internally.

  • Excellent documentation skills, high level reporting and ability to present confidently.

Salary: Circa. £55,000 - £65,000 + Bonus + Excellent Benefits.

Location: Hybrid (2 days in office), based in London