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Business Analyst

  • Location:


  • Sector:

    Data and Analytics

  • Job type:


  • Job functions:

    Business Analyst

  • Salary:


  • Contact:

    Anjali Hirani

  • Contact email:

  • Job ref:


  • Published:

    20 days ago

  • Expiry date:


  • Startdate:


Job Title: Business Analyst

Salary: £50,000 - £65,000 + Bonus + Benefits

Location: London / Hybrid

Business Analyst is required to join a hospitality industry based in London, reporting into the Head of Business Analysis, and working within the fast-paced Tech & Change team, this is a key role, identifying and developing solutions that meet defined business challenged and needs. You will be working across the entire project lifecycle, from scoping through to post go-live, and work with a variety of stakeholders up to CEO level.


  • To be able to define the most appropriate analysis approach to fit the assignment and deliver the agreed Business Analysis artefacts throughout the project lifecycle

  • Undertale business case and Discovery phase analysis. This could involve, high level business requirements, benefits identification, solution options, costs etc.

  • To support the vendor selection process e.g.: Market analysis, RFI, RFP

  • Model As-is/ To -be business and systems process. Preferred notation is BPMN 2.0

  • Elicit, document, and manage business requirements/ user stories for both waterfall and agile assignments. Toolset includes Words, Excel, and Azure DevOps

  • To write comprehensive acceptance criteria and work with Dev/QA teams to ensure understanding

  • To refine user stories and participate in agile ceremonies as required

  • Plan, schedule and facilitate dynamic meetings, workshops, and presentations

  • To support the business in planning and executing User Acceptance Testing (UAT)

  • Provide user training and post go-live support

  • Actively participate in the companies Business Analyst Community, sharing knowledge and supporting colleagues

Skills Desired:

  • Experience as a Business Analyst in a relevant sector (leisure, hospitality, retail)

  • Experience working with tech development teams to build and enhance customer-facing, front of house and back-office systems

  • Experience of quickly building trusted stakeholder relationships at all levels of the business

  • Experience of working with both waterfall and agile methodologies

  • Knowledge of a range of business analysis methods, tools, and standards

  • Experience working with partner organisations and/or 3rd party suppliers

  • Preferably holding a recognised business analysis qualification

This is a great opportunity for a candidate to join an organisation that is investing and growing and get the opportunity to shape and define your role. Please click apply if you would like to be considered for this opportunity!

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