Role: Automation Lead
Salary: Up to £90,000 + Benefits
Location: London (Hybrid role - 3 days a week in office required)
Responsibilities & Tasks
Working with Head of Hosting & Cloud and technical lead to implement and automate internal processes.
Working as a team to improve availability, performance and capacity of servers, storage and backup solutions within the Data Centres or Cloud solutions through the use of automation.
Champion automation and process re-engineering to continuously improve existing processes and move towards an Infrastructure as code-based environment.
Proficient at automation using more than one common scripting language - PowerShell, Python, bash, Puppet, Ansible, Terraform or similar.
Familiar with VMware and virtualisation, ideally having used the vRealize Automation product suite and Orchestrator to create blueprints and workflows.
Experienced in working in an Agile / DevOps environment.
Ownership of Infrastructure automation toolset, with the ability to develop automation tools and programs from scratch.
Work within a team to create and support IAAS services in AWS and Azure Cloud as needed.
Work closely with other teams across the wider IT department to automate manual processes.
Excellent written and verbal communication skills with experience in a professional service environment.
Contribute to and maintain system standards.
Provide Tier III/other support as requested to investigate and troubleshoot issues.
Collaborate to build, manage and automate a disaster recovery plan in support of an overall business continuity program.
Work beyond scheduled hours as required providing out of hours support in incident situations.
Handle additional related projects as necessary.
Willing to work shifts between 07:00 - 18:00 as necessary on a rota basis
Willing to work late and weekends on an as needed basis.
Managing and maintaining knowledgebase and system documentation.
Taking ownership and management of escalated calls from the Service Desk.
Technical Skills + Knowledge
At least 5+ years working in an Infrastructure Operations Team supporting AWS, Azure and on-premises Infrastructure.
Strong knowledge of Ansible for automation and configuration management.
Strong PowerShell skills, ability to understand existing scripted solutions, write re-usable and well-written efficient code utilizing functions and parameters.
Azure Site Recovery and Cloud Endure, or other DR solutions
Ability to create reports using PowerShell that query disparate systems and turn data into usable information.
Use REST and third-party API's to configure and query systems
Experience working in companies going through significant change.
Practical knowledge of ITIL application processes and implementation, preferably knowledge with Service Now.
Knowledge of server operating systems, with emphasis on Microsoft Windows, including domain structures, Active Directory, system administration, and Windows Terminal Server.
Strong problem-solving skills
Experience with source and version control and an understanding of git workflows
Experience with CI/CD systems.
Azure or AWS qualifications
Experience with industry leading Monitoring tools such as SCOM, VRops and VRA
Knowledge of Azure Automation and Azure Dev Ops a bonus but not essential.
Knowledge of Infrastructure hardware including hyperconverged technologies and traditional 3 tier.
Experience with vRealize Automation and Orchestrator and ability to create blueprints and cloud templates is an advantage.
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