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Applications Support Analyst

  • Job reference: 40798
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £30000 - £40000 per annum

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Currently we are looking for an Application Support Analyst to join a FinTech company in London.

The Application Support Analyst will be an ambassador for the system for internal business users. You will understand the workflows of the system and debug any issues

Summary:

Role: Application Support Analyst

Location: London

Salary: £30,000 - £40,000

Responsibilities:

Provide first-class customer service ensuring that customers are regularly updated

Troubleshoot and investigate bugs

Identify and suggest system improvements

Write and maintain documentation

Create SQL update statements

Generate reports on issues

Follow the ITIL framework

Experience

Required:

  • IT Support experience (ideally application support)
  • SQL experience (able to use selects and joins)
  • Troubleshooting experience
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