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Application Support Analyst

  • Location:

    Chiswick

  • Sector:

    Cloud, Infrastructure and Services

  • Job type:

    Permanent

  • Job functions:

    IT Support

  • Salary:

    Up to £40000 per annum + benefits

  • Contact:

    Anya Losyk

  • Contact email:

    anya.losyk@lafosse.com

  • Job ref:

    76296_1651670827

  • Published:

    17 days ago

  • Expiry date:

    2022-06-15

  • Startdate:

    ASAP

Job Role: Application Support Analyst

Salary: Up to £40,000

Location: Chiswick (1 day a week or 1 day a month - very flexible about working from the office)

Key Skill-set: SQL experience is essential.

You will be involved in all aspects of systems support including, but not limited to:-

  • Working with other IS staff, Super Users and end users to respond to and resolve operational and systems related issues.

  • Working with IT staff to manage and monitor database and application servers.

  • Installing and customising packaged solutions.

  • Support key development staff with programming on both new and existing systems, including system and user testing.

  • To provide support for existing systems and find resolution times and prioritisation are defined by Service Level Agreement (SLA).

To succeed in this role, you have:-

  • 6-12 months experience with SQL Server. Experience on .Net C# Web Forms, Javascript, XML, XSLT and XQuery would be advantageous

  • Excellent communication skills and strive in delivering results and creating value

  • Customer-centric in building and retaining relationships

  • A good team player and show initiative to get things done

  • Well-organised and able to anticipate needs