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3rd Line Support Engineer

  • Job reference: 24790
  • Location: Northamptonshire
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £300 - £400 per day

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3rd Line Engineer / Technical Support Lead - Northampton - Initial 3 Month Contract

Our Northampton based, UK and European client are looking for a 3rd Line Engineer / Technical Support Lead for an initial 3-month contract. The successful candidate will be responsible for providing 2nd and 3rd line IT support and escalation in a client facing capacity to the external customers.

The Engineer will provide high-quality IT support to all users of the companies Windows servers, networks, computers, mobile telephony, applications and information systems. The successful candidate will also act as an escalation point for priority technical issues, providing some support across IT systems hardware, operating software, network infrastructure and strategic applications.

Key skills and competencies:

  • WAN/LAN, Windows Servers, Networks, applications and information systems
  • Operating software and Infrastructure
  • Microsoft Active Directory and Exchange
  • Windows operating systems
  • VMWare, HP Hardware and Appsense
  • SCCM
  • McAfee Safeboot encryption software
  • Responsible for the configuration and implementation of new hardware and software.
  • Any experience with UC or Sharepoint would be highly advantageous

Please note: This role may require occasional travel.

Key Terms: WAN/LAN, Servers, Networks, computers, Windows Servers, applications, information systems, Operating software, Active Directory, Microsoft Exchange, VMWare, HP Hardware, Appsense, SCCM, UC, Sharepoint, checkpoints, firewalls, 3rd Line Support, Technical Support Lead, Northampton, Initial 3 month contract

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