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3rd Line IT Support Engineer

  • Job reference: 49166
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £45000 - £55000 per annum

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Currently we are looking for a 3rd Line IT Support Engineer to join a London based IT Service Provider.

The 3rd Line IT Support Engineer will provide support both remotely and occasionally face to face support on client sites.

Summary:

Role: 3rd Line IT Support Engineer

Location: London

Salary: £45,000 - £55,000

Responsibilities:

Provide support across the Microsoft stack (Active Directory, Windows Server, Office 365, Hyper-V)

Provide 1st class customer service

Work on multiple projects including Office 365 migrations, office moves and implementing new technology

Experience

Required:

  • Worked on multiple Office 365 migrations
  • Microsoft stack (Active Directory, Windows Server, Office 365, Hyper-V) experience
  • Knowledge of IP networking and LAN/WAN technologies
  • Must be able to log time spent and write detailed notes for tickets
  • Must have attained relevant certifications (MCPs would be good)
  • Commercial experience working for an IT Managed Service Provider

Desired:

  • Exposure to or interest in Azure

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