Role: 3rd Line Engineer
Location: Hatfield and Home Working
Salary: Up to £50,000 + Benefits
Role & Responsibilities:
Installation, configuration, maintenance and support of infrastructure and systems
Offer expertise within the team for the resolution of all technical incidents and problems
Make a significant contribution in delivering continual tangible and measurable benefits and value in terms of improving customer service & satisfaction and operational efficiency, whilst reducing risk and operational costs to minimal levels
Proactively identify opportunities and create and deliver robust business case proposals to team Manager to improve reliability, stability and efficiency
Instigate and orchestrate changes to infrastructure and systems, in line with change control processes
Facilitate and typically lead, the management of medium/large technical projects and complex work packages into business as usual operations
Support, coach and mentor the more junior members of the team, leading by example
Contribute with ideas and suggestions on continuous service improvement
Develop, produce and maintain IT documentation and following IT procedures as required
Provide out of hours support for major incidents as part of an on-call rota
Essential Skills and Experience
Significant knowledge, understanding and expertise including but not limited to:
Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services, Group Policy, Windows Terminal Services, Certificate Services, ADFS
VMware Data Centre Virtualisation, vSphere ESXi, vCenter, SRM/SRA,
Veeam technologies: Veeam Backup & Replication, Veeam One, Veeam Backup for O365 and Veeam Availability Orchestrator
Quest - Azure AD backup and recovery
Disaster Recover, Replication and Recovery services
Server Hardware: HPE Apollo, HPE Synergy / One View, HPE Rack/Blade Servers.
Storage technologies: SAN (HPE 3Par, EMC VNX) , Fibre Channel Switches (Brocade) etc.
If you're keen to learn more please do apply.