Accessibility Links

2nd Line support

  • Job reference: 26335
  • Location: City of London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Projects and Programmes
  • Salary: £23000 - £28000 per annum + Benefits
This vacancy has now expired.

Role: 2nd Line Support

Location: London

Salary: £25,000 - £28,000

2nd Line Support Analyst required for a globally recognised organisation who are currently going through a huge digital transformation. Primarily customer facing you will be taking phone calls, logging requests and incidents and where appropriate giving the required support to the customer.

Key Skills required:

  • Experience in a Customer Service or customer facing role.
  • Experience and knowledge of the Microsoft Office suite of applications
  • Know how a customer connects to a network including, LAN, wifi and mobile data.
  • Excellent communication skills with the ability to communicate with non-technical people in a clear manner.

This is a fantastic opportunity to work for a globally recognised organisation in a position where there is a clear scope for progression.

Please click the apply button below, alternatively please send an email attached with your CV to

Related jobs
SAP Business Analyst
  • Permanent
  • London
  • £53000 - £53000 per annum + Package
  • Reference 26598
  • Position: SAP Business Analyst Salary: £53,000 + Benefits Location: West London SAP Business Analyst required to join a well-established real estate organisation that is undergoing a strategic transformation. The current scope of the SAP implementation includes a number of core ECC modules (FI/CO, SD, PS...
Read more
IT Business Analyst- Financial Services- NavOne- Cheshire
  • Permanent
  • Cheshire
  • £50000 - £55000 per annum
  • Reference 25706
  • Data Management, Nav09, NavOne, Wealth Management System A global financial organisation is searching for an experienced IT Business Analyst to join their highly dynamic and growing global team. This is a newly created role as there is a need for a IT business analyst to use their technical skills and knowledge to...
Read more
Business Analyst
  • Permanent
  • City of London
  • £45000 - £55000 per annum + Pacakge
  • Reference 26470
  • Position: Business Analyst Salary: £45,000 - £55,000 + Package Location: London Business Analyst required to join one of the world's most exclusive and established Retail organisations who are going through an enterprise wide business transformation. The organisation is looking to utilise the best in new and...
Read more