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2nd Line support

  • Job reference: 26335
  • Location: City of London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Projects and Programmes
  • Salary: £23000 - £28000 per annum + Benefits

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Role: 2nd Line Support

Location: London

Salary: £25,000 - £28,000

2nd Line Support Analyst required for a globally recognised organisation who are currently going through a huge digital transformation. Primarily customer facing you will be taking phone calls, logging requests and incidents and where appropriate giving the required support to the customer.

Key Skills required:

  • Experience in a Customer Service or customer facing role.
  • Experience and knowledge of the Microsoft Office suite of applications
  • Know how a customer connects to a network including, LAN, wifi and mobile data.
  • Excellent communication skills with the ability to communicate with non-technical people in a clear manner.

This is a fantastic opportunity to work for a globally recognised organisation in a position where there is a clear scope for progression.

Please click the apply button below, alternatively please send an email attached with your CV to alex.allen@lafosse.com

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