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2nd Line Support Analyst

  • Job reference: 47500
  • Location: City of London
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £200 - £240 per day

A financial services company based in Blackfriars requires a 2nd Line Support Analyst available for an immediate start to provide 2nd Line IT Technical Support to ensure the smooth running of the IT Service Desk. This role is based in Central London in Blackfriars, and in this 2nd Line Support position, you'll be acting as the sole support for the office.

The 2nd Line Support Analyst will have the following experience:

  • Strong knowledge of Windows 10, Outlook and Office 365
  • Experience supporting Windows 7, Windows 10, and Office 365 in a BAU capacity
  • Helping to maintain clients' infrastructure by ensuring regular checks are completed
  • Experience building Lenovo laptops
  • Experience supporting Microsoft software (Windows, Office, Exchange, Active Directory, Server etc)
  • Strong experience working as 2nd Line Service Desk Support
  • Understanding and experience supporting Citrix technologies
  • Experience providing both floorwalking and remote support
  • Troubleshoot issues with both software and hardware
  • Experience being the sole support in a smaller office

This person will be joining a highly skilled technology team within a well-renowned financial institution on an initial 3-month contract, please apply to the advert or email

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