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2nd Line Support Analyst

  • Job reference: 30003
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £30000 - £35000 per annum

Currently we are looking for a 2nd Line Support Analyst to join a London based organisation.

The 2nd Line Support Analyst will be an integral member of the Infrastructure team and will be responsible for the support of applications/infrastructure.

Summary:

Role: 2nd Line Support Analyst

Location: London

Salary: £30,000 - £35,000

Responsibilities:

Provide 2nd Line support across the Microsoft stack (Active Directory, Group Policies, DNS, DHCP), VMware & Citrix

Help deliver business change and transformation projects

Ensure all rollouts, upgrade and fault resolutions are documented to the required standard

Undertake risk analysis for new software releases

Experience

Required:

  • Microsoft stack (Active Directory, Group Policies, DNS, DHCP) experience
  • VMware
  • Citrix
  • Knowledge of IP networking and LAN/WAN technologies
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