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2nd Line IT Support Engineer

  • Job reference: 50294
  • Location: South West London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £30000 - £35000 per annum

Currently we are looking for an 2nd Line IT Support Engineer to join an education company which runs a network of schools colleges and nurseries. The position will see you working with schools in South West London (Richmond & Putney).

The 2nd Line IT Support Engineer will be an integral member of the support team. You will provide support across software, hardware and networking.

Summary:

Role: 2nd Line IT Support Engineer

Location: South West London (Richmond & Putney)

Salary: £30,000 - £35,000

Responsibilities:

Provide 2nd Line Infrastructure Support to schools, offering expert advice and guidance to non-technical people.

Responsible for the administration of Microsoft Server, Active Directory, Group Policy and DNS

Supporting Office 365

Follow IT support processes in line with best practices

Experience

Required:

  • Previous experience working in IT Support (ideally for an education company)
  • Windows Server
  • MS Active Directory
  • Group Policy
  • DNS
  • Office 365
  • Ability to provide and explain solutions to non-technical people

Desired:

  • Windows 10
  • Azure (including Azure AD)
  • SCCM
  • Capita SIMS
  • Experience in visiting multiple sites, providing face to face support
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