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1st Line IT Support Analyst

  • Job reference: 31859
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £26000 - £29000 per annum

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Currently we are looking for a 1st Line IT Support Analyst to join an organisation in London (Westminster).

The 1st Line Support Analyst will be an integral member of the support team. You will provide IT support for users, troubleshooting issues across software and hardware.

Summary:

Role: 1st Line IT Support Analyst

Location: London (Westminster)

Salary: £26,000 - £29,000

Responsibilities:

Provide IT support across hardware and software.

Document incidents, problems and requests

Identify areas to improve in the environment and ensure that improvements are implemented

Experience

Required:

  • IT Support experience
  • Microsoft stack support
  • 1st class customer service

Desired:

  • ITIL
  • Orchard application support experience
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