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1st/2nd Line IT Support Engineer-Windows, Mac, O365, AD, Retail

  • Job reference: 26120
  • Location: West London
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £125 - £150 per day + neg.

1st/2nd Line IT Support - Service Desk Analyst - Windows, Active Directory, O365, Mac, Incident Management, Retail

A leading retailer are on the lookout for a 1st/2nd Line IT support analyst with exceptional customer service experience and experience in a similar role.

Key Skills

  • Minimum 2 years working on an IT Service Desk / IT Helpdesk
  • Strong 1st line support experience
  • Windows/Mac support & basic database skills
  • Incident Management experience
  • Active Directory experience
  • Experience working in an ITIL environment
  • Excellent communication skills

If you have the necessary skills, please apply now.

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