IT Support Engineer

Field Engineer – IT Support (3-Month Contract)

Location: Kent (Field-based)

Contract: 3 months (Inside IR35)

Day Rate: £180/day

We’re working with a client who are seeking a proactive and reliable Field Engineer to support our IT operations across multiple sites in London. This is a field-based role, ideal for someone who enjoys being on the move and working directly with end users.

Responsibilities:

• Delivering laptop refresh projects (deployment, configuration, and collection of old devices)
• Supporting onboarding and offboarding of employees – ensuring laptops and peripherals are issued, configured, and returned securely
• Providing first-line and basic second-line IT support on-site (troubleshooting, hardware swaps, password resets, connectivity issues)
• Keeping accurate logs of all hardware movements and updates in the asset management system
• Liaising with the central IT support team to escalate and resolve complex issues
• Managing daily schedules to cover multiple sites efficiently

Must Have:

• A full UK driving licence (travel required)
• Previous experience in field-based IT support or desktop engineering
• Strong working knowledge of Windows laptops, Office 365, and common IT tools
• Good understanding of IT asset management processes and security protocols
• Excellent communication and organisational skills – able to work independently
• Flexibility to adapt to changing site requirements and priorities

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