IT Service Continuity Specialist

We’re looking for an IT Service Continuity specialist to join a large UK retailer, coming in to develop, implement and refine ITSC processes, plans and strategies!

Location: Northwest UK Headquarters (Mainly Remote)

Duration: 6 Months

Day Rate: £500-525 Outside IR35

The ideal candidate will have a strong and proven background in IT continuity planning, disaster recovery, risk management, and incident response

Key Accountabilities:

• Design and implement a framework to ensure IT systems incorporate redundancy, failover mechanisms, and load balancing to prevent single points of failure.
• Use the Service Catalogue to identify and assess IT services critical to business operations.
• Prioritise IT services based on their business criticality to minimise disruptions that affect business operations.
• Design and execute a framework and schedule for ongoing service continuity exercises and simulations, including recovery and failover exercises for identified business-critical systems and services.
• Review the outcomes and results from the exercises, to refine recovery processes and improve the organisation’s preparedness.
• Collaborate with key stakeholders to design and develop detailed service continuity plans for the identified business critical systems and services.

Ideally, you’ll have:

• Proven experience in IT Service Continuity, Disaster Recovery, and Business Continuity Planning.
• Thorough knowledge of proven industry-specific standards and frameworks such as ISO 20000, ITIL.
• Experience with continuity testing and failover exercises.
• In-depth knowledge of IT systems, including server infrastructure, cloud services, networking, and storage.
• Expertise in data backup strategies, recovery activities, and high availability design.
• Experience of working in Retail and/or Logistics

Sound like you? Please apply directly for more detail!