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Client Testimonials

La Fosse is one of the UK’s fastest growing recruitment companies. We  believe this is a direct result of our approach and the values that are core to our business. 

Our client Net Promoter Score is 69, which puts us right at the top of our industry (see our NPS page for a breakdown of how that compares to our peers.) While we're not in a state of perfection, and there's plenty of work still to be done, this demonstrates that we're on the right track when it comes to providing world-class customer-service.

However, we think it’s better you hear about our service directly from our clients, so we’ve included a range of testimonials you can read or watch below:

Video testimonial for La Fosse - Sue Prentice

The Global CIO was a critical hire for Linklaters and La Fosse Associates managed the whole process efficiently from beginning to end. In particular, we found their communication seamless and were impressed that the documentation accurately reflected each candidate’s CIO capability. We also appreciated the tact and diplomacy with which La Fosse afforded our internal candidates.” ANGELA OGILVIE, HEAD OF PARTNER ADVISORY, LINKLATERS
We initially brought La Fosse on just over a year ago to help us place some niche technical roles. Since the beginning, I’ve found the team to be one of those rare agencies who can handle volume while Maintaining quality; their network is excellent and the assignments they deliver against are always first class. Following on from the speed of delivery and quality of service they provided in the first few roles, I decided to bring them on as the exclusive provider for all of Preqin’s contract and permanent hires. The service they provide is always a cut above their competitors and it has meant that they’ve placed every assignment in under 3 weeks. I’ve also found the recruitment process to really add value; this begins with really getting underneath the skin of our briefs to understand our needs, but not only from a delivery aspect, but importantly from a culture and values perspective as well. This means they really understand the intricate needs and unspoken elements that have been essential in assisting me to deliver against a very aggressive mandate. I appreciate La Fosse's interest in creating a long-term partnership, and it continues to pay dividends; I look forward to continue working with them into the future. DARREN THORPE, CIO, PREQIN
"La Fosse Associates first came recommended to me from my senior management team and it's been brilliant ever since. They take the time to discuss profiles and skills, making sure they provide the best candidates in order to close the gaps we were desperately trying to fill. They continue to provide outstanding service and put together a very strong team of 4 highly qualified Business Analysts, who not only delivered above expectations, but also embraced the Burberry culture extremely rapidly. La Fosse have a solid network and have been providing on-going support during the process of recruiting candidates. They are never disruptive in their approach and always follow up on the performance of their candidates.” JEAN GASNIER, BUSINESS ARCHITECT MANAGER, BURBERRY
What sets La Fosse apart to me is how dedicated the team are to delivering an outstanding service. They’re clearly well-networked and really understand their marketplace, but more than this is how their people all seem to be of high quality and genuinely focused on doing a great job. They dug deep to understand my needs, going beyond just a job spec, and have worked hard to build a long term business partnership. I’ve also attended a few of their events recently and it’s really struck me how much them seem to care about adding value to the community they serve. It’s been a pleasure to work with consultants who understand their clients, market, and are passionate about what they do." WAI AU, NED at QBE INSURANCE EUROPE, CHAIRWOMAN OF RENUMERATION COMMITTEE
"We engaged Ross to help us secure a CISO for the JLT Group, as we wanted a strategically minded individual but blended with someone who has a strong operational and delivery focussed mind-set. I was impressed by how quickly he grasped the brief and clearly got a sense as to the type of person that the CIO and I were looking for. He presented a thoughtful list of candidates with a breadth of skills and experience, which meant that it gave us the opportunity to really think about what we needed most for the next 3 to 5 years of our journey in this space. Upon shortlisting, he walked us through each candidate’s strengths and weaknesses in extensive detail and we felt that we had seen an excellent selection of candidates from a highly competitive market. I would highly recommend Ross & La Fosse to other organisations looking to hire in this space and would gladly work with them again." MATT KIMBER, CRO & BOARD MEMBER, JLT INSURANCE
Keep up the great work - I’ve followed your business with admiration from the point at which you launched it. You’ve done things differently and that's a refreshing much needed change in the industry." YOUSUF KHAN, CIO, PURESTORAGE
We originally selected La Fosse to search for a new CIO as they displayed a deep understanding of our unique requirements. This was by no means a traditional CIO search: we needed to find a Group CIO who would be able to disrupt the way the organisation worked while still being fully aligned to our core values and principles. There were a number of reasons the search went well, but principally because La Fosse invested significant time up front to understand properly each of the key stakeholders’ interpretation of the position and they provided us with the right balance of challenge and feedback on the role before starting the search. Consequently, they ran a wholly exhaustive search from which we hired an excellent CIO; we are confident he will add a lot of value to our Group. I would strongly recommend La Fosse as a dynamic, effective and innovative search organisation.” KAY MEREDITH, HR PARTNER & HEAD OF EXECUTIVE SEARCH, UNIPART GROUP
This was a critical executive hire and we chose to work with La Fosse after taking some strong personal recommendations. They took time to learn about our culture and met with all key stakeholders to gain their views and to advise us on the candidate profile. They successfully delivered a high calibre shortlist of candidates. We have appointed a new SVP confident that we have seen the best available talent in the market and would be delighted to work with them again.” JEREMY THOMPSON-HILL, COO, OPENBET
With La Fosse Associates working for you either in the capacity of securing your next role or acting as a provider of good quality people, you are in great hands. After successfully placing me into my current role, La Fosse were pivotal in building a strong team around me, thus helping to drive the programme forward. They have a solid understanding of business requirements, the sensitivities of a brief and they are able to translate this into a very strong shortlist. Each shortlist was provided within 24 hours and I’ve hired from every one. I would have no hesitation in using La Fosse to look for my next role, or to recruit a team through. I have always found them extremely knowledgeable of market trends and true professionals in their approach and interaction.” TONY WILLIS, PROGRAMME MANAGER, ASHURST LLP
JLT has worked with La Fosse for many years across a number of technology domains. We appointed Ross on a CISO hire mid-2017. He clearly had a well-established network within the space and set clear expectations from the outset of what we could and couldn't expect in our hire. Ross delivered exactly what he outlined, perfectly in line with the requirements we set him. I'd have no hesitation putting my peers in contact with Ross to assist them on their security hiring". CONOR WHELAN, CIO, JLT INSURANCE
As a high growth, institutionally backed tech business, the CTO is an absolutely critical hire and we were delighted with the whole process from start to finish. It was refreshing when we met with La Fosse to realise that they had done their homework and had a good grasp of us as a business. They rapidly presented us with some talented people, all of whom were on spec and then helped us through the process culminating in a successful hire. La Fosse seems to have an intuitive sense of when to get involved in the offer process and when to stay in the background, which I really appreciate. Thanks for a job well done.” NICHOLAS WALTERS, CEO AND FOUNDER, HOPSTER TV
I engaged La Fosse Associates to source a new CIO for Viapath after a previously unsuccessful attempt with another agency. They brought a level of confidence and experience that was reassuring from the outset. They took the time to understand our business and the requirement and subsequently presented an outstanding shortlist of candidates. The process was managed very effectively from start to finish and we were extremely happy with the end result. I would have no hesitation recommending La Fosse to my peers.” RICHARD JONES, CEO, VIAPATH
La Fosse worked closely with us to fully understand our needs within Data & Analytics. Their deep understanding of the data market and technology helped us benchmark our proposition in order to attract world class talent. Overall very impressed with their network in providing successful high calibre candidates. I would gladly recommend La Fosse to others and look forward to working with them again in the future.” DIRECTOR OF DATA & ANALYTICS, ROYAL MAIL
La Fosse Associates is a special type of recruitment company in that they care for the people within their network, and not only look for the right opportunities that meet their client needs, but also use their network to develop each other within it. This desire to share and improve the lives of others is an innovative and powerful value-add that means they will always attract the best people for the best clients.” DAVID LEESON, ENTERPRISE ARCHITECT, TJX EUROPE
La Fosse Associates are always my first call for recruitment. I have used them again and again over a number of years for a range of roles, and have always found them to be engaging and attentive. They ask the right questions, remember what’s been said in the past, and when necessary relay this well (either back to me, to other members of the La Fosse Team, or the candidates that are selected). The skill of taking time and care to actively and attentively listen to requirements is what makes La Fosse stand out above the rest. Treating people with respect is a hugely important factor in the recruitment process. No matter whether I was a client or a candidate, their approach has never changed. Very few of their peers do that. They have an excellent network and are proactive, tenacious and highly personable throughout the process. I would highly recommend La Fosse as an invaluable and trusted recruitment partner.” STEVE JOLLEY, BUSINESS SERVICES DIRECTOR, JLT GROUP
I came to La Fosse Associates to help me pull together a Transformation Team for a very challenging Private Equity backed Technology Transformation mandate. The assignment required 6 Interims to drive this delivery and within days of contact the team had provided a targeted selection of very strong Interim candidates for each of the 6 positions we needed. The process was very effective; interviews were lined up and we had hired all 6 positions within 2 weeks of my original contact. The speed, quality of service, and process management by La Fosse was first class, and as a result have helped me to deliver against a very aggressive mandate. I would have no hesitation in recommending La Fosse Associates.” TIM FULTON, INTERIM CIO, UNIT4
We retained La Fosse Associates to find a CIO for us for the first time. They ran the project with real drive and enthusiasm; they are clearly well connected within the market and understand it very well. Candidates presented were of a high calibre and we’re delighted with the final outcome. For me there is an obvious sense of pride in the La Fosse organisation, a strong sense of ownership and accountability which for me translated into a desire to deliver a strong and effective outcome for my organisation. I suspect that in part this is down to the shared ownership model they operate but also relates to capability of the team I worked with.” HUMAN RESOURCES DIRECTOR, SHEFFIELD HALLAM UNIVERSITY
I have known and worked with La Fosse Associates for almost a decade to date. Whether they are recruiting staff for me or finding me my next role, they have always been dedicated and more than helpful beyond just the arena of recruitment. They seem to have a strong focus on building relationships with people and the businesses they recruit for, getting to understand what they are actually about so that they can better connect them together. This is highly refreshing in the general recruitment arena where businesses and people tend to be merely numbers. I could not recommend the La Fosse team highly enough and look forward to working with them continuously in the future.” WARWICK OLIVER, HEAD OF PROFESSIONAL SERVICES, THE REGUS GROUP
I was impressed with the way in which La Fosse Associates worked with us to hire two interims, starting by helping us shape the role itself. Most importantly though was the strength of the candidates they introduced: we hired two people from a shortlist of three in very short timescales. There were a number of things that I think made this possible, but primarily the knowledge and ability of the recruitment consultant we worked with. I understand that La Fosse Associates use a shared equity model to attract good people; it seems to be working!” ELLENA THOMPSON, HEAD OF BI & ANALYTICS, KUONI GLOBAL TRAVEL SERVICES
I have worked with La Fosse Associates as both a candidate and a client and am continually impressed by their approach to recruitment. I was recently placed in an Interim role with very challenging mandates, but used them as our sole supplier. I really appreciate how they took the time to learn about what I was looking for, subsequently delivering high quality candidates quickly, allowing me to concentrate on delivery. What really sets them apart from their competitors is their deep understanding of the industry, allowing them to consistently produce outstanding CVs with a quick turnaround time. I have a strong working relationship with the La Fosse team based on trust and mutual respect, and I really value the time and effort they put into each assignment. I highly recommend La Fosse Associates as a reliable recruitment agency and look forward to working with them again!” TANIS JARDIN, PROGRAMME MANAGER, TOWERGATE
I have used La Fosse Associates on a number of occasions to recruit the calibre of senior Interim candidates that other agencies seem to struggle to find: they have a 100% track record of completing the assignments I have tasked them with. This consistent quick delivery of quality candidates is what really adds value and differentiates La Fosse. I think this is partly due to the experience of their recruiters, but I have also found the rigorous vetting and referencing processes they put in place makes a real difference. All of the candidates they have brought to our organisation have delivered on their mandates.” CLIVE PHELPS, HEAD OF TRANSFORMATION, LIBERTY GLOBAL – VIRGIN MEDIA
I have had the pleasure of working with La Fosse Associates for several years. They are brilliant, very knowledgeable on market conditions for both clients and employees, be they permanent or contract. They understand client needs and the best way to resource those needs, plus they are very pleasant to deal with along the way.” JAMES STEVENSON, INTERIM CTO
I have worked with La Fosse for the last three years. During this time I have found them to be a very good source of great quality candidates for some very demanding Change Management positions I have recruited. They take the time to understand the key drivers of the organisation, position and the recruiting manager and then source candidates that are able to deliver. Over this time I have gotten to know the team, and find them very personable and of very high personal and professional standards.” MALCOLM MULLINS, MANAGING DIRECTOR, BALFOUR BEATTY
During the course of a recent assignment as interim CIO, I led a number of transformation initiatives in the client organisation that required injection of subject matter expertise and management drive at key points to secure effective traction and delivery. I had an established relationship with La Fosse in general and contacted them as a first port of call. In a circumstance such as this, you are looking for rapid assimilation of the requirement and the provision of appropriate resumes so that the flow of your forward progress is unimpeded. That is exactly the experience I had from La Fosse. In each vacancy, my brief summary of the role specification was met in fast turnaround with a shortlist of highly relevant candidates from which to select the best fit. This enabled a series of rapid engagement starts from individuals who, without exception, were able to deliver on their brief. It was clear that La Fosse combines a high quality network of calibre interims with the professional insight to assess a requirement and match suitable candidate profiles in a timely and highly effective manner. Past experience has indicated that this is far from routine from other sources. I would have no hesitation in recommending La Fosse to a CIO or IT Director looking for fast injection of expertise, when required, from a trusted partner.” JOHN HALL, CIO, UCL
We recently engaged La Fosse to fill a senior position at Pottermore. They were thorough in taking a brief and keeping us updated of their progress. The team is very personable and made the whole search process both professional and enjoyable resulting in the successful placement of the role. I would highly recommend La Fosse and hope to work with them again in the future.” JULIAN THOMAS, COO, POTTERMORE
La Fosse Associates successfully found Interims to join the leadership teams for two of our global projects. Both roles required very specific skills – one in a niche Finance area, the other with a global CRM scope. They worked extremely hard upfront to understand not just the skills we required but the context of the roles and how they fit into our organisation. They are clearly knowledgeable in their markets and it was this groundwork that helped achieve such a good outcome – both posts were filled within a week of going to market.” DEBORAH BROOKSBANK, PROGRAMME DIRECTOR, UBM
I have worked with La Fosse Associates for well over a year now and they really stand out. Their service delivery is far superior to their competitors. They make the process extremely easy, take time to understand our business, the challenges we face (current and future), the calibre of people we hire and are extremely tenacious. Overall, they are a pleasure to deal with and I couldn’t recommend La Fosse more highly.” LAURA HANDS, SENIOR HR BUSINESS PARTNER, ARCADIA
La Fosse Associates have successfully recruited two particularly challenging and business critical roles for us. They quickly understood our organisation and provided us with an exceptional service. It was a pleasure to work with consultants who understand their market and are genuinely passionate about what they do.” SARAH MCKEE, REWARD & RESOURCING MANAGER, MAY GURNEY
I have used La Fosse Associates on many occasions to build top to bottom capability across the IT function after a merger and restructuring. Once they got to know us they delivered some quick wins with the appointment of some key interim hires, followed by permanent hires at the lower levels. When I needed to appoint a Head of infrastructure and operations I also commissioned La Fosse. They ran a great process, resulting in the appointment of an outstanding individual who is doing a great job for me as my number two.” ADAM BURSTOW, CIO, TELEREAL
I worked with La Fosse Associates recently in the recruitment of our new Head of Information Security. Their professionalism and knowledge of the Information Security sector helped immensely in finding the right candidate for MetaPack. I would definitely employ their services again.” CHRIS ASTALL, ENTERPRISE ARCHITECT, METAPACK
The digital team at La Fosse Associates is fantastic. They are my go-to recruiters because I know that their dedication and determination to understand our requirements, and to help solve any resourcing issues, will give me the best chance of filling any given vacancy in the best way possible regardless of timescale, location, budget or role. They are also extremely understanding of how businesses run and work around pressured hours that we need to continue to deliver whilst also recruiting. Dedication, Service, Delivery. Can’t fault it!” ADRIAN HALL, FOUNDER, AGILE PRINCIPLES
Having used many agencies over the years, I find the ERP Recruitment team at La Fosse to be very knowledgeable about the industry. Their methodology and pragmatism is very helpful in finding the right candidates and in a timely fashion. I have also been deployed to clients through them and find the agency is actually interested in what you are doing on site, not just from finding new opportunities/revenue, but from an advisory perspective. I would recommend La Fosse Associates as recruitment experts.” MARK CONNELLY, GLOBAL COMPETENCY CENTRE MANAGER, JOHNSON MATTHEY
Simon has worked relentlessly on a couple of roles which were newly created within the organisation. His determination and tenacity to see the project through to completion deserved a medal! He has responded to feedback well, which has helped develop a good partnership between both Diageo and La Fosse Associates.” JENNY BELL, DIAGEO
I have worked with La Fosse Associates and have found them refreshingly different to their peer group. It seems that the organisation has been formed by a team of people who share a similar set of values. They are all experienced recruiters in their own right and have a simple but clear philosophy of providing an exceptional customer experience. It’s an admirable aim and if my experience is anything to go by they are already achieving this.” PHIL IVES, HEAD OF IT, YELL LTD
La Fosse Associates have played a key role in the setup of ABF’s new IT Shared Service Centre providing us with outstanding end to end interim and permanent recruitment solutions, offering excellent short lists of a broad range of candidates. They worked as part of our team to ensure we ran a professional recruitment campaign whist meeting short and demanding timescales in situation where requirements were fluid. They are a highly professional team, a pleasure to work with and it has been especially helpful to be able to partner with just one organisation that’s able to cover a wide variety of different roles from both a permanent and interim perspective.” TREVOR HANNA, CIO, ASSOCIATED BRITISH FOODS
As part of a wider global initiative we created the role of European CIO for Bacardi and took the decision to appoint a search firm to look for external talent. The role was to be based in Geneva and we needed a firm who not only had credibility in the CIO space but was also able to run an effective pan-European search for us. We had of course a wide list of suppliers to choose from including the prestigious global search firms and after much internal discussion we decided to appoint La Fosse Associates for this key role. Our reasoning was simple; in our view LFA had an impeccable pedigree and track record in the CIO space and real credibility with their target audience. In addition to this, and just as importantly, we liked their values, had worked with Simon before, felt they would represent us well in the marketplace and were clearly hungry for the business.

La Fosse Associates went ahead, ran an extensive process and presented a number of credible people on the shortlist, one of whom we successfully hired and is now making a great contribution to our organisation. The experience with La Fosse Associates was a hugely positive one from every perspective and we would not hesitate to use them again. In essence they are highly professional, focussed on both the candidate and client experience and integrated seamlessly with us and our business.” KATHRYN JACKSON-DAY, HR DIRECTOR, BACARDI
I have used La Fosse for many years for both permanent and contract staff and have found them to be highly professional. La Fosse really get to know and understand their customers' needs, and pass through only qualified and filtered candidates. I've come to trust the quality of candidates they send through which means I can focus on the interviews themselves and fill roles quickly." STEVE APPLEGATE, GROUP APPLICATIONS DIRECTOR, NOBIA HOLDINGS

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