Interview with Sophie Faithful, Consultant on the Data and Analytics team.
Sophie joined La Fosse Associates in November 2017 as an Associate Consultant, and was promoted to a billing consultant in May 2019. During her time at La Fosse she has successfully built a strong Data and Analytics desk.
"I was booked in for four interviews a day!"
I'm originally from the Isle of Wight and moved back there straight after university. It was not for me, so I took a leap into London life, where my Rec-to-Rec booked as many interviews as possible. I remember at the time my mum and dad telling me I should accept an offer for another company, but for some reason I wanted to wait for La Fosse (which was my final interview), and I'm so glad I did.
I knew a couple of people that worked in recruitment, and did my research around different companies. I think what stood out about La Fosse was the strong moral and value alignment. A lot of other companies in recruitment have a reputation for being ‘sharky’, and I knew even back then that I wouldn’t thrive in that environment.
"It took me a year to do my first BD deal."
It was a huge blessing in disguise! I had candidates fall-out, things go wrong, all the usual. But these things helped me learn and made me a better consultant.
Everybody works at their own pace, and it meant my first BD deal was my proudest moment at LFA. I also signed the UK's largest housing association, so it was worth the wait!
The best advice I can give to anyone is to use your senior candidates as your eyes and ears in the market for leads and referrals.They are your bread and butter and even when you are on a roll with BD, don't stop with the basics.
"It's just about bouncing back."
I think people want quick wins, but one of my key learnings from progressing from an AC to a consultant is thinking about your desk long term. You want to pick up a million roles straight away, I mean, who wouldn’t? but if you really take a step back, and look at what is going to give you the best long term results, like putting time in to mapping an account, you will reap more in the long term.
There’s loads of things you can do to add value to your client base. I ran an event purely for candidates last year and off the back of that I am now hosting a roundtable event for hiring managers. These will hopefully convert to future clients. It hasn't even happened yet, but I've already got great relationships and prospects. What has given me that success is that I was able to call the hiring managers about something else, not just for roles.
This links back to thinking more long-term about how you approach your role: if you invest the time in providing a consultative service to your clients rather than filling a role for them, they will remember you.
"La Fosse is all about building relationships."
For some companies there is a one-size-fits-all approach, but La Fosse has so many different personalities and backgrounds, which encourages people to do well. I don't think there's a single formula to success here. All of the top billers in the business are completely different, so you need to find what works for you.
"The support at La Fosse is like no other"
I think everybody would agree that there are ups and downs in recruitment. I've had times where I have been struggling and for some reason when you get one setback, it turns into a million! I'm so grateful that I have my manager and other people in the business I could turn to, and now my desk is the healthiest it's ever been.
Speaking to people in the business and utilizing their advice and their skills is the most valuable thing you can do. There's no hierarchy here, and everyone genuinely wants to see you do well. Everybody should find the time to go and speak to consultants and managers outside of your team. I've had brilliant advice that I would never have known if I didn't just ask.
Now that I'm a consultant I'm definitely seeing a future in management. Because that's something which is so encouraged here, I'm really positive about what the next few years will bring.
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